Personal Reflection: My NERSC Volunteer Experience

Personal Reflection: My NERSC Volunteer Experience

Since I started attending the New England Resident Service Coordinator (NERSC) Conference in 2016, I have been captivated by the experience. The event brings together a community filled with positivity and an unwavering dedication to helping others. The environment at the conference is inspiring, with every individual radiating energy and purpose, contributing to the shared mission of improving residents' lives.

What sets the NERSC Conference apart are the educational classes. Each year, the topics are timely, relevant, and focused on the issues that truly matter. They address the latest trends in resident services, ensuring we stay ahead in offering solutions that make tangible impacts. These sessions are a treasure trove of knowledge, helping Resident Service Coordinators like myself grow both personally and professionally.

One of the things I value most is the "Wow Factor" the NERSC team consistently delivers. Every conference is thoughtfully designed to be memorable and impactful. No detail is too small, and the effort to create unforgettable experiences for all participants is clear. This attention to detail keeps the energy high and sets the tone for an enriching learning environment.

Volunteering for the conference planning committee has been transformative for me. Not only have I built lasting friendships, but the knowledge I gain each year also strengthens my ability to serve residents better. Professionally, being part of the committee has allowed me to grow and contribute more meaningfully to the work I do. The camaraderie and shared goals with my fellow volunteers remind me of the bigger picture and the profound impact we make together.

Every year after attending the conference, I leave feeling refreshed, overwhelmed in the best way, and filled with gratitude. The knowledge, connections, and sense of purpose I gain drive me forward. I am proud to be part of this remarkable movement that consistently strives to make a difference in the lives of residents. The work we do on the planning committee allows us to impact countless individuals positively, and I am honored to be part of it.

The New England Resident Service Coordinator Conference is more than just an event, it’s a transformative experience. Being part of the planning committee has given me the opportunity to contribute to something larger than myself, and I take immense pride in the work we do. I am grateful for the friendships, the knowledge, and the chance to be part of a community that makes a real difference in people's lives.

This personal reflection was written by Zoila Medina, Resident Service Coordinator - Perspectives Corporation and NERSC planning committee volunteer.