Wellcare SEPs: A Guide for Service Coordinators

Presenter: Kyle Pitts

Medicare Advantage Special Enrollment Periods (SEPs) are key opportunities outside the annual Open Enrollment Period when eligible individuals can make critical changes to their Medicare Advantage (Part C) or Prescription Drug (Part D) plans due to life events or changing circumstances.

 

Missing these limited windows can lead to delays in care or costly out-of-pocket expenses. That’s why it’s crucial for service coordinators to recognize SEP eligibility and connect residents with the right resources—without offering plan selection advice.

 

In this webinar, you’ll learn:

1. What SEPs are and who qualifies
2. Common life events that trigger eligibility
3. How SEPs can help residents access or improve coverage
4. The coordinator’s role in identifying opportunities and facilitating access
5. How Wellcare can support with events and education
 

Empower yourself with the knowledge to better support your residents during these critical moments.

This fifteen minute session was recorded on July 29, 2025.

This course expires 365 days from the point of purchase. Not eligible for CEUs or NASW credit.